Customer Success Manager
Company: FireEye, Inc.
Location: Draper
Posted on: January 8, 2021
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Job Description:
Company DescriptionFireEye is the intelligence-led security
company. Working as a seamless, scalable extension of customer
security operations, FireEye offers a single platform that blends
innovative security technologies, nation-state grade threat
intelligence, and world-renowned Mandiant-- consulting. With this
approach, FireEye eliminates the complexity and burden of cyber
security for organizations struggling to prepare for, prevent, and
respond to cyber attacks. Learn more about FireEye's world-class
solutions and global footprint at
https://www.fireeye.com/company.html.Job DescriptionThe Customer
Success Manager at FireEye is responsible for the development and
execution of a post-sale, pre-renewal, cross-functional operation
that focuses on delivering customer desired outcomes. The objective
of the team is to drive customer engagement, adoption, utilization,
and value of products and solutions. Ultimately, in addition to the
prime customer success focus, the role promotes retention and
loyalty leading to a successful renewal.Our Customer Success
Managers (CSM's) enjoy the positive results of their work as
customer outcomes are met, use of FireEye products and solutions
deepens, and relationships are continuously improved.In this role,
CSM's have the opportunity to apply their passion for customers,
communication skills, persistence, and business acumen to directly
contribute to FireEye's growth and success. The cross-functional
nature of the role allows for the development of a deep
understanding of all aspects of FireEye's business.What You Will
Do:
Keywords: FireEye, Inc., Draper , Customer Success Manager, Executive , Draper, Utah
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