Store Bench General Manager - S. Salt Lake City Area
Company: Petco Animal Supplies, Inc.
Location: Draper
Posted on: April 8, 2021
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Job Description:
Store Bench General Manager - S. Salt Lake City Area C ome work
at a place where innovation and teamwork come together to support
the most exciting missions in the world! The General Manager (GM)
is responsible for leading through Petco's vision of "Healthier
Pets. Happier People. Better World." in order to develop a
high-performing team that consistently delivers top-line sales
growth while maintaining a focus on the welfare, health and proper
care of all animals. The GM leads a team of store department
managers and is accountable for all aspects of managing a single
retail store, including all in-store services. This leader drives
his/her business through a focus on people (talent acquisition,
training, and development), performance (guest service, sales, and
expense control), process (standard operating procedures and
policies), which will result in overall profitability. The GM must
exercise discretion and independent judgment to execute store
activity to create the best possible partner, guest and pet
experience. This position requires a passion for pets, focus on
process excellence, a drive for results, and the ability to lead
and influence. Essential Job Functions:
The incumbent must be able to perform all of the following duties
and responsibilities with or without a reasonable accommodation. As
a leader of people & pet care, execute all tasks skillfully and
consistently through the following (as well as all other
projects/duties as assigned): People:
- Build a team that embodies the Petco brand by delivering
exceptional service and driving guest loyalty.
- Attract, hire, and retain a diverse team of top talent.
- Train, coach, and develop department level leaders and hourly
store partners in all areas and functions required to run the store
efficiently and to Petco standards, including the effective rollout
selling models.
- Create an environment that inspires and encourages the growth and
engagement of partners.
- Promote a positive culture of teamwork by working alongside the
leadership team, establishing priorities, and providing clear
direction.
- Ensure quick and courteous service to all PETCO customers by
helping partners determine the guest's needs and by sharing product
knowledge with partners to enable them to suggest the appropriate
merchandise to meet the customer's needs.
- Responsible for all partner performance management in the store.
- Demonstrate and support a continuous improvement and growth
mindset.
- Performance - Meet or exceed goals related to total store sales,
profitability, and operational excellence.
- Schedule and adjust labor hours & payroll to maximize
productivity, achieve sales & payroll goals, and complete
workload.
- Review and interpret financial and operational reporting
regularly, including store visit and audit results.
- Identify underperforming metrics and develop strategies that
leverage Petco programs, tools, and resources to improve and grow
the business.
- Market the store and its products, oversee planning of in-store
and community events, such as adoptions, school visits and other
local promotions and animal-welfare events. Process:
- Ensure the proper health, appearance, welfare, and proper
handling of all animals.
- Ensure merchandise is properly priced, displayed and stocked
according to inventory levels appropriate for the store; make
merchandising decisions with consideration of visual standards,
special ad set-up and monthly ad planner guidelines, adjusting
these as necessary to best implement in each individual store.
- Complete and submit accounting, inventory management and payroll
paperwork in a timely manner; ensures all expenses are maintained
within budgeted levels.
- Maintain the store's appearance adheres to Petco operational
standards and safety procedures.
- Protect Petco pets & merchandise, and minimize loss by ensuring
all store standards and operating procedures are met, including
workplace safety, inventory control, and loss prevention.
- Ensure store is opened/closed in accordance with policies and
procedures, especially those relating to safety and security.
- Responsible to maintain the store's professional image,
appearance and cleanliness. Nature of Supervision:
General instruction is provided on some, but not all tasks to be
performed. The District Manager will periodically review the store
performance and results. The General Manager is expected to manage
the store's payroll, sales and shrink budgets and is held
accountable for results. Supervisory Responsibility:
The GM is responsible for all people working and activities
conducted in the center stores and services functions. Work
Environment:
The majority of job duties are conducted indoors, although
occasional merchandise stocking, customer carry-outs, and bank
deposits will require that an employee leave the store briefly.
Because this position requires bending, kneeling, moving
merchandise (up to 50 pounds, as necessary) and standing for long
periods of time, there may be risk of injury resulting from failure
to follow safety precautions and procedures. A limited amount of
travel will be required. Petco Animal Supplies, Inc. is an Equal
Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, age, protected veteran status, or any other
protected classification. Petco Animal Supplies, Inc. is an Equal
Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, age, protected veteran status, or any other
protected classification. If you are a returning visitor who has an
existing account, please click here . Current PETCO Partners
Current Partners can explore internal opportunities by logging in
to PetNet.
Keywords: Petco Animal Supplies, Inc., Draper , Store Bench General Manager - S. Salt Lake City Area, Executive , Draper, Utah
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