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Order Management Specialist

Company: Proofpoint
Location: Draper
Posted on: April 10, 2021

Job Description:

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Order Management Specialist Job Description The Role Our Order Management Specialist is a key player to the service we provide our customers. As an Order Management Specialist, you will ensure customer orders are processed in an efficient and timely manner, in compliance with company requirements and quality expectations, and help ensure an excellent customer transaction experience. While processing orders, you will be responsible for maintaining effective communication with other individuals and departments as necessary. This position is a prime opportunity for someone looking to launch their career with an industry leader or an experienced OM professional.--- Prior experience with Order Entry, Sales Operations or Deals Desk is preferred--- Review contracts and order paperwork for completeness and accuracy--- Work with the Deals Desk, Sales Coordinators, or Sales Representatives, or others to obtain necessary documentation required for each order--- Track deals through document revisions and delivery of products--- Accurately enter deal information into Salesforce.com and D365 for order processing, invoicing and commissions/forecasting purposes--- Process orders to meet and exceed expectations in alignment with high quality output--- Proactively communicate issues back to management and follow order management processes--- Support internal audit and SOX controls--- Participate in cross-functional projects that will help scale the business--- Contribute to additional Order Management activities as assigned What you bring to the team--- Well-organized; able to effectively handle multiple tasks and prioritize--- ERP (D365, SAP, or Oracle) and Salesforce.com experience preferred--- Ability to communicate effectively with a strong sense of teamwork--- Ability to work in a high-pressure environment with extended hours & weekends required during end of quarter--- Self-motivated with a knack for being meticulous / detail oriented--- Ability to work with a diverse team and influence/drive change across functions--- Solid MS Office and Computer Skills #LI-RS1 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! At Proofpoint, we have a passion for protecting people, data, and brands from today's advanced threats and compliance risks. We hire the best people in the business to:--- Build and enhance our proven security platform--- Blend innovation and speed in a constantly evolving cloud architecture--- Analyze new threats and offer deep insight through data-driven intel--- Collaborate with customers to help solve their toughest security challenges We are singularly devoted to helping our customers protect what matters most. That's why we're a leader in next-generation cybersecurity-and why more than half of the Fortune 100 trust us as a security partner. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

Keywords: Proofpoint, Draper , Order Management Specialist, Executive , Draper, Utah

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