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Agent Manager - Medicare & Retirement - Utah

Company: UnitedHealth Group
Location: Draper
Posted on: May 4, 2021

Job Description:

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)The purpose of the Agent Manager is to supervise Independent Agents who sell the UnitedHealth Group (UnitedHealth Group) portfolio of products offered to Medicare beneficiaries and individuals age 50+. The Agent Manager is responsible for achieving assigned sales/membership growth targets through Independent Agents in his/her territory/territories. These Agents are not employees of UnitedHealth Group but rather independent sales agents who contract with UnitedHealth Group to sell this portfolio of products. They also sell additional/alternative products.If you are located in the state of Salt Lake City, UT, you will have the flexibility to telecommute* as you take on some tough challenges. Primary Responsibilities:

  • Continually build and nurture our agents
  • Provide a structured on-boarding process, leveraging corporate contracting, certification and training processes, tools and systems
  • Organize involvement in formal and on-the-job training to ensure an accurate understanding of our products, compliance/policy requirements, sales processes, brand and value proposition messages and sales systems
  • Organize agent activities, leads and territories to ensure effective and efficient coordination across the territory
  • Act as a liaison between agent's and UnitedHealth Group sales process owners to ensure agents are appropriately set up and supported across their lifecycle. This includes, contracting, licensing/appointment, certification, training, enrollment administration, commission payment, agent servicing, etc.
  • Drive production among the agents
  • Use data and insights to coach for optimal performance
  • Monitor sales results, trends and key performance indicators (KPI's) and hold representatives accountable for achieving targets
  • Conduct regular one-on-one meetings to review sales results/activities and provide feedback/coaching on opportunities for sales growth
  • Ensure Compliance: Ensure agents adhere to sales and marketing guidelines associated with Medicare regulations, partner expectations (e.g.; AARP) and company policies and proceduresYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
    • Bachelor's Degree or combination of equivalent years of experience
    • Sales experience
    • 3+ years of recruiting, business development or financial service experience
    • Able to travel up to 75% time within assigned sales territory
    • Reliable vehicle, driving record in good standing and appropriate insurance
    • Proficient in MS/Office (Word, Excel, Outlook, Power Point, and Excel)
    • Must have an active Life and Health license for the state of Utah or willing to obtain one within 30 days
    • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking ordersPreferred Qualifications:
      • Previous sales management experience
      • Experience managing an independent sales distribution channel highly valued.
      • Excellent communications skills - verbal and written
      • Excellent presentation skills / Face-to-Face business development
      • Developed independent agents into preferred vendor relationshipsCareers at UnitedHealthcare Medicare & Retirement. The Boomer generation is the fastest growing market segment in health care. And we are the largest business in the nation dedicated to serving their unique health and well-being needs. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of these 9 million customers. You'll find a wealth of dynamic opportunities to grow and develop as we work together to heal and strengthen our health care system. Ready? It's time to do your life's best work.(sm)*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Job Keywords: Agent Manager, Sales, Medicare, Medicaid, Recruiting, Business Development, Financial Service, Medicare & Retirement, Life and Health License, Boise, ID, Idaho, UHG, UnitedHealth Group, UHC, UnitedHealthcare

Keywords: UnitedHealth Group, Draper , Agent Manager - Medicare & Retirement - Utah, Executive , Draper, Utah

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