Staff Engagement Manager - Year Round

Company: Deer Valley Resort
Location: Draper
Posted on: August 1, 2022

Job Description:

Please note, this position is located at Deer Valley Resort in Park City, UT.

Description
POSITION SUMMARY

The Staff Engagement Manager works to create and sustain a n environment where all staff are fully empowered and encouraged to create the best working environment for themselves and the best experiences for our guests . Responsible for administering, organizing, developing, conducting, tracking, reporting on and enhancing current experiences and opportunities for staff.

This position adds value to our resort by identifying, structuring, and partnering with others to solve complex problems; fosters understanding of, and commitment to make it easier and more enjoyable for resort staff to achieve great things.

This position is responsible for the following job results -

STAFF ENGAGEMENT AND COMMUNICATION

• Develops actionable and targeted engagement activities to boost employee morale, productivity, staff rewards and recognition to foster better retention
• Responsible for researching, designing, implementing, and continuously improving companywide communications, programs, activities, and events that reinforce the mission, values, and culture Deer Valley Resort and Alterra Mountain Company
• Serve as culture and engagement brand champion, distilling and synthesizing data and information from across the Resort to develop a range of communications and materials to improve employee experience and engagement
• Acts as the liaison for Human Resources to work with any conflict resolution issues
  
  STAFF RELATIONS
  • Focus on solutions for workplace concerns ensuring Deer Valley acts in the best interests of our staff and our values
  • Point of contact for leadership and staff when situations arise that are not able to be solved through standard processes of solution-based review and discussion within a department
    
    LEARNING AND DEVELOPMENT
    • In collaboration with the HR Specialist:
      • Partner with supervisors, managers, and senior leaders to facilitate trainings , department retreats, etc.
      • Works with the roll out of Deer Valley and companywide staff surveys, organizes results and communicates to various levels of leadership team in the resort
      • Creates a development based culture , providing opportunities for staff to grow
        This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of th e resort and position, the responsibilities of this position may change.
        
        QUALIFICATIONS, KNOWLEDGE, SKILL , AND ABILITY REQUIREMENTS
        
        EDUCATION: Bachelor s degree in related field (business, economics, education, finance, human resources, management, or psychology); or equivalent combination of education and relevant working experience
        
        EXPERIENCE:
        • 1-3 years in leadership role s with a demonstrated focus on building team and individuals skills and abilities
        • 3+ years in Staff, People, Culture, and/or HR department roles
        • Ability to navigate ambiguity, work independently and manage multiple task assignments in a fast paced and quickly changing environment
        • Must possess and operate at the highest level of confidentiality, credibility, integrity, and professionalism
        • Ability to create and sustain productive cross functional partnerships with employees at all levels, including leaders, manager, subject matter experts and across the company
        • Ability to work various hours, weekends, and all major holidays during peak winter season
        • Strong oral and written communication skills, including expert presentation and public speaking ability
        • Proficient in use of technology including Office365, specifically Outlook, Excel & Word, knowledge of social media , Internet, desktop publishing and database management software programs. Can quickly learn those applications not known.
          
          LEADERSHIP
          • Understands business complexities and assumes responsibility for driving change
          • Leads employees or teams of employees to achieve goals
          • Guides employees through periods of change, even during arduous times or in the face of hard business decisions
          • Exhibits honesty and integrity in an environment of mutual respect and trust, core values, and reliability
            ENGAGEMENT
            • Is inquisitive and curious, always asking questions; Seeks new and/or different or ways to improve the business; thinks outside the box
            • Is recognized by others (internally and externally) as being engaged in their role, and someone who can often see things that others have not
            • Inspires, motivates, develops, energizes, and creates engaged employees, with a solid record of employee retention
            • Demonstrates true passion for the job, the resort, and the company overall
            • Displays rigorous commitment to the environment, financial and safety of self, business, and inherent risks through stewardship
              COMMUNICATION
              • Communicates clearly and appropriately - both orally and in writing
              • Responds to questions or requests in a timely manner
                FLEXIBILITY
                • Adapts and is flexible to changing business circumstances across a season, a fiscal year, and/or multiple years; exhibits willingness to change
                • Exhibits flexibility in their thinking, will bend when needed, and will lobby others to change when necessary
                • Inspiring a unified team through understanding is required for successful, cooperative, and fun team success
                  Requirements
                  
                  

Keywords: Deer Valley Resort, Draper , Staff Engagement Manager - Year Round, Executive , Draper, Utah