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Workplace Experience Manager

Company: BGC Partners
Location: Draper
Posted on: November 19, 2022

Job Description:

Newmark Group, Inc., together with its subsidiaries ("Newmark"), is a world leader in commercial real estate services, with a comprehensive suite of investor/owner and occupier services and products. Our integrated platform seamlessly powers every phase of owning or occupying a property. Our services are tailored to every type of client, from owners to occupiers, investors to founders, growing startups to leading companies. Harnessing the power of data, technology, and industry expertise, we bring ingenuity to every exchange, and imagination to every space. To learn more, visit nmrk.com or follow @newmark ESSENTIAL JOB DUTIES:

  • Communicate with Property Manager to ensure completion of all necessary maintenance programs relating to the interior and exterior condition and appearance of the building(s) and the service delivery of required services consistent with client objectives and requirements under the direction of the Senior Regional Facilities Manager.
  • Work with Landlord and Property Management on behalf of Client, to coordinate project management of various projects in the facility and setup work for new equipment installations. Conduct regular project team meetings with representatives from the Client, Landlord and Property Management.
  • Responsible for continual communication / interaction with the Client, building landlord(s) or property management relating to the interior and exterior conditions and appearance of the building(s).
  • Provides oversight of space planning, construction, move management oversight, and facility-related services for assigned building(s).
  • Ensure timely completion of preventive maintenance and reactive work orders generated by CMMS system.
  • Ensure data associated with the building(s) are updated in the CMMS system as required.
  • Ensures all services are supported by valid purchase orders that are consistent with budget.
  • Performs invoice verification for monthly rent invoice and provide summary of breakdown to Client lead and Lease Administration.
  • On-site point of contact for any type of audit or inspection.
  • Participate in the development of site-level Emergency Preparedness Plans and Business Continuity Plans for your assigned building(s).
  • Enforce and facilitate all Environment, Health and Safety policies and plans, including Emergency Preparedness Plans and Business Continuity Plans.
  • Work with Landlord and Property Manager to ensure expected delivery of client requirements.
  • Ensure site inspections of assigned properties are performed routinely and coordinate action plans with onsite teams to resolve non-compliance items.
  • Work with your manager to set and attain meaningful performance and developmental goals. Monitor the progress of your goals and provide appropriate support. Address necessary issues to keep unsatisfactory performance, disruptions, and discontent to a minimum. Maintain effective two-way communications between you and your manager and the client.
  • Attend and participate in external or in-house activities, meetings, organization, etc., as approved or directed by account management.
  • Ensures compliance with corporate and client safety policies and procedures.
  • Collaborate with client on sustainability initiatives.
  • Available for after hours, 24/7 support for emergency issues, as needed.
  • May travel to other assigned facilities
  • May perform other duties as assigned. SKILLS, EDUCATION, EXPERIENCE:
    • Bachelor's degree or relevant experience; Professional certification (e.g. CFM) is preferred
    • Minimum 5 years previous facilities management experience
    • Project Management Experience
    • Knowledge of Mechanical/Electrical systems preferred
    • Certified in facilities management and IFMA designation as Certified Facility Manager, not required but desirable
    • Strong oral and written communication skills
    • Ability to handle multiple projects and make decisions
    • Knowledge of computers and demonstrated proficiency in Microsoft Outlook, Word, PowerPoint and Excel Working Conditions: Normal working conditions with the absence of disagreeable elements Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. My ProfileCreate and manage profiles for future opportunities.

Keywords: BGC Partners, Draper , Workplace Experience Manager, Executive , Draper, Utah

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