Scheduler - Mobile Provider Clinic

Company: Sage Hospice
Location: Draper
Posted on: September 20, 2022

Job Description:

Scheduler - Mobile Clinic Draper - Full Time Elevation Hospice, Mobile Primary and Palliative Care of Utah, a member of the Sage Family of Companies, is proud to be a well-known and established agency here in the Wasatch Front, having served the residents of Utah since 2014. We take great pride in ensuring that, as we grow our business, we continue to provide the absolute very best - this includes the patients we care for, the people we employ, our referral sources and partners, and the community we serve. Elevation Hospice, Mobile Primary and Palliative Care of Utah provides services to Box Elder, Weber, Davis, Morgan, Tooele, Salt Lake, and Utah Counties. Elevation Hospice, Mobile Primary & Palliative Care of Utah Care, exactly as you need it. JOB SUMMARY: Come support our busy Providers and amazing patients! Our Schedulers provides office support and phenomenal customer service and problem-solving. Will work M-F at our office in Draper, UT. Duties include but are not limited to: Update routes for all Providers daily/weekly/monthly for patient visits.
Updates spreadsheets with the patient's appointments.
Collaborate with the company's insurance professionals regarding the patients benefit coverage and financial responsibilities.
Assess patient needs and document all communication in the Electronic Medical Records System regarding coordination of care.
Communicate with various department and health care providers pertaining to patient needs and concerns in order to enhance resolution.
Answer inquiry calls and emails from patients, families and facilities while respecting the patient's dignity and confidentiality. OUR MISSION: To provide the absolute most compassionate, comprehensive, and qualified care to people with life-limiting illness to serve them through their individual journey with dignity, respect, and integrity. MINIMUM REQUIREMENTS: Working with standard office equipment and computers; including spreadsheets
Ability to work in an office environment-with dedicated office space that can be closed off by a door for security and HIPPA compliance
Excellent customer service skills, including friendly demeanor and follow-up
Team oriented
6 months prior customer service experience
Valid driver's license BENEFITS OF WORKING FOR ELEVATION: The opportunity to be part of a rapidly growing, innovative company
Competitive pay with direct deposit and annual performance-based reviews, paid every other week
Paid Time Off (PTO) with incremental increases with tenure for full-time employees
Hands on orientation; Start working quickly
Excellent benefits package including Medical, Dental, and Vision
Several optional insurance benefits, including short term life, short- and long-term disability, etc.
401K plan
Tuition assistance available
A thriving nationwide company, with a culture that prides itself on celebrating its employees, accountability and with a big emphasis on appreciating and valuing our team members #elevationutind

Keywords: Sage Hospice, Draper , Scheduler - Mobile Provider Clinic, Healthcare , Draper, Utah