PS Manager, Administrative

Company: The University of Utah
Location: Ogden
Posted on: April 2, 2026

Job Description:

Job Summary Under minimal supervision, responsible for planning, organizing, directing and/or controlling all aspects pertaining to clinical administrative functions at the University of Utah School of Dentistry Ogden Dental Clinic including, but not limited to, internal and external customer service, staff management, and financial management operations. Acts as a catalyst between the department and its customers and staff to ensure continuity and quality of service and care. As a member of the School of Dentistry team, you are expected to form positive and productive relationships with peers, students, and leadership to support the mission, vision, values, and PROMISE standards of the organization. You are expected to encourage and foster a supportive and compassionate environment for all patients, students, faculty, staff, and the communities we serve. This position will be stationed at the University of Utah School of Dentistry Ogden Dental Clinic located in Ogden, Utah. This position is bonus eligible. Responsibilities Disclaimer This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. Essential Functions 1. Forecasts, develops, implements, and monitors policies and procedures in the areas of customer service, staff management and budgetary goals and objectives that are consistent with University of Utah School of Dentistry policies and internal workflows. 2. Responsible for the supervision of daily operations of the clinic. Able to fill in when either front-end or back-end help is needed. 3. Develops and maintains relationships with community partnerships. 4. Participates in committees to establish customer service standards and administrative plans and policies. 5. Ensures customer satisfaction by analyzing complaints, concerns, and suggestions and providing appropriate follow- through. 6. Develops departmental strategies consistent with the assigned department’s continuous quality improvement program. 7. Ensures competency of staff through the development and/or presentation of educational programs and through on going staff performance evaluations. 8. Ensures regulatory measures are followed to ensure a safe environment for patients and staff 9. Monitors equipment/instruments performance and promptly reports any equipment/instrument failures or necessary repairs. 10. Orders materials and supplies for the clinic, and adheres to budgetary expectations and goals. Knowledge / Skills / Abilities Extensive knowledge of dental treatment workflows, and the ability to provide care as described in the School of Dentistry department’s policies and procedures manual. Proficient leadership skills. Demonstrated knowledge of dental clinical operations. Ability to provide care appropriate to the population served. Ability to perform the essential functions of the job as outlined above. Demonstrated human relations and effective communication skills. Ability to quickly learn new procedures and processes. Able to prioritize and multi-task in a fast paced environment. Ability to develop relationships with patients, students, staff, and community partners. Preferred Dental Assisting background preferred. EPIC knowledge preferred. Leadership experience. This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. Comments The staff member must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. The individual must demonstrate knowledge of the principles of life span growth and development and the ability to assess data regarding the patient’s status and provide care as described in the department’s policies and procedures manual. Minimum Qualifications Bachelor’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience). Four years of progressively more responsible management experience. Background knowledge of hiring department’s area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department. Completion of provided supervisory training within one year of employment may be required. Master’s degree in a related area may be preferred. This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers, and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Keywords: The University of Utah, Draper , PS Manager, Administrative, Healthcare , Ogden, Utah