DSC Support Payroll -Sup (Hybrid)

Company: LHM Dealerships
Location: Draper
Posted on: May 21, 2023

Job Description:

Support SupervisorJoin a Winning Team at Larry H. Miller Automotive GroupIf you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for individuals who want to grow within the company.Follow Larry H. Miller Dealerships on Facebook and LinkedIn to learn more about us and current open positions.BenefitsWe offer you and your family members a comprehensive benefits package including medical, vision, prescription drugs, dental, life and disability insurance, and a 401(k)-retirement plan.Health CarePaid Time offPaid Holidays401(k) PlanDental CareDisability InsuranceLife InsuranceFlexible Spending AccountEmployee Assistance ProgramEmployee DiscountsWellness ProgramResponsible for overseeing two direct reports with focus on support, Time and Attendance, and Compensation Plan processing.Maintain direct responsibility for all Support team recruitment, performance management, employee development, and employee relations; escalate as needed.Coach, train, and guide team members; includes goal setting, regular performance checks, and career development.Assist with identifying, coordinating and executing training for team members.Develop and implement policies, processes, and procedures that support continuous improvement related to the responsibilities of the Support team.Coordinate, support, and execute change management strategies effectively within the Support team.Deliver on accountability by providing coaching and constructive feedback to team members, developing action plans, and using performance management strategies to ensure performance improvement.Serve as a point of escalation for customer issues, ensuring appropriate resources are engaged for timely action and resolution.Serve as point of escalation for garnishment related matters.Understand the general aspects of the job, including knowledge of relevant software computer applications, audit controls, and processes and ensure that the support team is fully trained in these aspects.Perform weekly meetings with individual members to address concerns, new processes, process changes, and discuss weekly tasks.Backup for approving ACH payments, 401K and ACH Wires.Back up for the support specialist.The Payroll Support Supervisor oversees the support team in the daily activities pertaining to the payroll ticketing system, payroll hotline, new hire onboarding and other support functions within the payroll department. The PSS will have a strong knowledge of payroll processes, pay practices, compensation plans, time keeping systems, and HR policies. They will understand and enforce audit controls and best practices while ensuring to meet business standards and a high degree of support best practices. They will also be responsible for process improvement, training, and meeting staffing needs, and work collaboratively with the payroll processors, manager, and Director.UTA System Admin (HRIS Supervisor)Serve as the SME on UKG Time and Attendance, Time Clocks, UKG App, and Absentee policies.Serve as the SME during acquisitions to assist the HR team on how to configureSupport Acquisition activities by assessing and managing integration with Time and Attendance, Payroll, Time ClockAbsentee policies to ensure compliance and system requirements are met.Serve as the point of contact for the HR team of newly acquired stores to assist with UTA issues, PTO questions, and provide training in UTA.Escalate systems administration and end-user issues to our partner vendor where appropriate; follow issues through to resolution (including testing, deployment, user communications)Create and manage service requests with regards to custom configurations or new policy requirements for UTA reports, Absentee policies, and legislation changes.Identify and anticipate business needs pertaining but not limited to legislation and policy changes and process improvement.Serve as the point of escalation for system issues, alerts, support questions, ensuring resources are engaged for timely action and resolution.Partner with IT, Human Resources, Senior HRIS Analyst on system upgrades, annual releases, and system configurations to ensure compliance and update policies.Coordinate, support, and execute change management strategies effectively within the Customer Support team, Payroll and Time and Attendance.Engage with the Project Managers on projects related to HCM upgrades/changes.Takes ownership of documenting issues and risks - escalating to leadership as appropriate.Handle audit requests to provide standard and custom reports as requested.Contribute to and maintain written procedures and knowledge-based reference materialsParticipate in the regular review and prioritization of HCM systems projects.Identify opportunities for improving the effectiveness of processes.Collaborate with the HCM vendor to ensure timekeeping system updates are made timely and tested for accuracy to comply with legislation.Perform tasks that are included in year-end activities.Train Support Specialist and Payroll Specialists on Time and Attendance best practices, how to read and understand the system, and how to read and understand absentee policies to better assist managers and employees with specific questions.Ensure payroll deadlines are met as they pertain to Time and Attendance.Engage with the Project Managers on projects related to HCM upgrades/changes.Oversee the Support Specialist with regards to all UTA related responsibilities to ensure payroll deadlines are being met, audit controls are in place, and tasks are completed in a timely manner.Train the Support Specialist on UTA, payroll best practices, and PTO policies.Back up for the support specialist.Manage weekly, monthly, and annual UTA processes not performed by the Support Specialist.Responsible for the development, execution, and improvements of the Human Resources Information Systems (HRIS) - creating management reports for team and management decision-making; monitoring HR system interfaces between systems; managing the HR system security requests; performing maintenance on core HR system tables; supporting HRIS projects activities; coordinating internal and external audits; reporting on HRIS compliance in accordance with company policies and service level agreements and performing a variety of data and department audits.The HRIS Administrator will be responsible for the daily support needed to ensure a successful Human Resources Information System (HRIS). This position provides functional administration for HR systems which includes design, development, testing, implementation, maintenance, reporting and training. This person will partner with internal and external stakeholders on HR system usage, functionality, data requirements and design for process improvement. They will troubleshoot and resolve HR system issues.

Keywords: LHM Dealerships, Draper , DSC Support Payroll -Sup (Hybrid), Human Resources , Draper, Utah