Email Developer

Company: 1-800 Contacts
Location: Draper
Posted on: November 16, 2020

Job Description:

We are seeking an Email Programmer to be the email development expert on the building, coding, and optimizing email campaigns within our Email Service Provider's (ESP) platform, then grow to manage orchestration of cross-channel campaigns in our Customer Data Platform (CDP).

What You'll Do:

Initially responsibilities will include the creation of our customer-facing campaigns utilizing HTML/JSON; recommending how to leverage the ESP to implement new tools and tactics to achieve business goals; partnering with our ESP to simplify complex workflow configuration, and improving deliverability across the base of customers.

This role requires someone who likes to win as a team, collaborating with other channels, engineering, the creative team, analysts, and data science.

About the Job:

• 
  
• Transform designs from the creative team to code - delivering an outstanding customer experience of the brand and message across email providers and device types.
  
• Be the expert on audience rules, suppressions, and automations.
  
• Troubleshoot coding issues and bugs related to marketing automation.
  
• Proactively define and communicate potential opportunities and risks with stakeholders.
  
• Collaborate closely with the channel and product teams on incorporating personalization.
  
• Leverage ESP to implement new features and tactics. Train the email team on how to best integrate these tools and tactics into their email strategies.
  
• Develop monitoring for data job failures, email send errors, etc. and manage the errors.
  
• Provide a regular cadence of reporting on the current health of the systems and status of improvement projects.
  
• Work closely with Customer Swarm on ESP integration as well as CDP training and management.
  
  Qualifications:
  
  
  • 
    
  • 2+ years' experience in marketing automation software support experience.
    
  • 2+ years' experience in email coding and development.
    
  • Previous experience with content management externa to ESP.
    
  • Experience with modular template design.
    
  • Proficient in HTML, CSS, JSON, Javascript, Smarty (PHP).
    
  • Advanced experience with email service providers and email best practices.
    
  • Must possess an acute attention to detail.
    
  • Experience with design software, Adobe Photoshop, Sketch, InVision.
    
  • Demonstrated ability to handle multiple projects successfully under tight deadlines.
    
  • Ability to collaborate across multiple departments in multiple disciplines.
    
  • Utilize strong communication skills to inform email team of status of issues or projects and to resolve conflict where confusion may arise.
    
    Perks:
    
    
    • 
      
    • In-house restaurant with highly discounted meals (Steak dinner under $3.00)
      
    • Free snacks, ice cream, and drinks every day
      
    • Full gym with various classes (yoga, cycling, etc)
      
    • Free personal trainers
      
    • Numerous fun company events
      
    • Paid training conference once per year
      
    • Tuition Reimbursement program
      
    • Free eye exams
      
    • Discounts on lenses, glasses, and other services
      

Keywords: 1-800 Contacts, Draper , Email Developer, IT / Software / Systems , Draper, Utah