DraperRecruiter Since 2001
the smart solution for Draper jobs

Call Center Representative

Company: Teleperformance
Location: Draper
Posted on: August 29, 2020

Job Description:

Job Description:

BEST PLACE FOR PEOPLE Join us in making connections. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. What You Will Do: * Responsible for all customer inquiries and questions * Provide excellent customer service at all times * Follow up to customer inquiries by taking specific action in a timely manner * Troubleshoot equipment and system problems * Problem solve to help customers resolve issues on first call * Enters data from customers into various software programs * Appropriately communicate with upset customers to resolve their inquiries * Thrives as a team player in a fast-paced, high-energy, change-oriented environment * Participates in additional training courses when needed * Performs other related duties and assignments as required and as assigned by supervisor * Exercise retention efforts when appropriate * Identify customers who are comparison-shopping and inquiring about contract terms * Assisting the customer with the correct price plan What You Will Bring: * 6 months Contact Center experience preferred * One year previous customer service experience required * Must be at least 18 years of age * Type 25 wpm * High School Graduate or GED * Logical problem solving skills and ability to multi-task * Proven oral and written communication skills * Must have availability to work various shifts * Ability to use Windows operating systems and navigate between various windows * Ability to work under pressure * Continuously demonstrate a high sense of urgency * Must have a keen sense of attention to detail, taking the initiative. * Must be able to pass a Federal Background Check and Drug testing * Possess a high level of Professionalism * Proven experience in overcoming unexpected difficulties and using logical problem solving skills. * Ability to understand and empathize with customer's issues. Teleperformance offers outstanding support to our team. You are the reason for this company's success and your well-being is our priority. We believe in nourishing your work life balance and making sure you are feeling loved. Our excellent medical benefits give you the opportunity to regularly check on your health, providing a solid health and financial security while our paid vacation leaves, flexible scheduling, and 401k Savings account can grant you the vacation you deserve while still working or after retirement. In Teleperformance, there are a lot more for you because we value YOU!

Keywords: Teleperformance, Draper , Call Center Representative, Other , Draper, Utah

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Order Fulfillment Team - Full time and Part time shifts available! (Salt Lake City)
Description: Job Description: 10 10 Shifts: Overnight, Early Morning, Day, Evening, Weekend Location: Salt Lake City Job opportunities vary by location. We update postings daily with open positions. Hourly pay (more...)
Company: Amazon Workforce Staffing
Location: Bountiful
Posted on: 09/20/2020

Warehouse Worker - Package Handler
Description: Shift: Sunrise/Preload 3:30 AM - 9:30 AM Twilight 5:00 PM - 10:00 PM br --WAREHOUSE WORKER - PACKAGE HANDLERFind out what you'll become as a Package Handler at UPS. In this fast-paced warehouse
Company: United Parcel Service
Location: Draper
Posted on: 09/20/2020

Click To See Company Name: Warehouseonline Order Shopper
Description: Warehouseonline
Company: Click To See Company Name
Location: Bountiful
Posted on: 09/20/2020


Warehouseprime Now Shopper
Description: Warehouseprime Now Shopper - Amazon Workforce Staffing Shifts Overnight, Sunrise, Day, Evening, Weekend. Full time, Part Time, and Flexible time options based on the building you have choosen. Location (more...)
Company: Cylcon Jobs
Location: Bountiful
Posted on: 09/20/2020

Amazon Picker/Packer - Part Time
Description: br br Part-time Warehouse Team Member - 250 sign-on bonus br br Hourly pay rate: Earn 15/hr or more, plus benefits and a 250 sign-on bonus. br Limited-time opportunity. br br Location: (more...)
Company: Amazon Workforce Staffing
Location: Layton
Posted on: 09/20/2020

Part-Time Amazon Package Sorter With $250 Sign-on Bonus
Description: Part-time Warehouse Team Member - 250 sign-on bonus 10 10 Hourly pay rate: Earn 15/hr or more, plus benefits and a 250 sign-on bonus. 10 Bonus applicable on start dates between 9/13-10/10 10 (more...)
Company: Amazon Workforce Staffing
Location: Bountiful
Posted on: 09/20/2020

Part-Time Amazon Package Sorter With $250 Sign-on Bonus
Description: Part-time Warehouse Team Member - 250 sign-on bonus Hourly pay rateEarn 15/hr or more, plus benefits and a 250 sign-on bonus. Bonus applicable on start dates between 9/13-10/10 Location: Salt Lake (more...)
Company: Amazon Workforce Staffing
Location: Lehi
Posted on: 09/20/2020

Customer Service/Sales
Description: Customer Service/Sales 303095852 Draper, Utah, US, 84020 Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and (more...)
Company: The Home Depot
Location: Draper
Posted on: 09/20/2020

Amazon Part-time Order Picker Packer
Description: Part-time Warehouse Team Member - 250 sign-on bonus br br Hourly pay rate: Earn 15/hr or more, plus benefits and a 250 sign-on bonus. br Limited-time opportunity. br br Location: br Salt (more...)
Company: Amazon Workforce Staffing
Location: Bountiful
Posted on: 09/20/2020

MERCHANDISING
Description: Job DescriptionMerchandising Execution Associates:All Merchandising Execution Associates MEAs perform in-store merchandising service activities such as merchandising projects, planogram maintenance, (more...)
Company: The Home Depot
Location: Draper
Posted on: 09/20/2020

Log In or Create An Account

Get the latest Utah jobs by following @recnetUT on Twitter!

Draper RSS job feeds