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Liingo Customer Focus Expert - September 21, 2020

Company: 1-800 Contacts
Location: Draper
Posted on: September 6, 2020

Job Description:

Why You Want This Job:

Liingo Eyewear is new, and fresh and you'll be wearing a lot of hats in your new role as we launch our business to greater heights. We thrive in change, and welcome it daily. The right person for this role will exude the following traits:


  • Charismatic and articulate writing and communication skills
  • Sales through personalized service
  • Highly engaged
  • Confidence
  • Focused on goals and results
  • Open to feedback & encourage constructive communication
  • Ability to multitask between 2+ system platforms
  • Process and detail oriented
  • Proven time and self-management skills
  • Optical knowledge preferred, but not required
  • Team Player
  • Enjoy being part of a growing business

    Why you'll love us:

    For too long, glasses have been seen as a correction of a physical ailment - a medical necessity. But they should be so much more than vision correction. Glasses should serve as an outward expression of personality: an extension of style. Visual language. A voice. We want to help people tell their stories through eye wear.

    Things You'll Do:


    • Customer Service Inquires via phone, email, chat, text and sometimes social media



      • Strong communication and writing skills required. Our sales culture is casual, creative, quirky, and above all, tailored to the customers wants and needs as we build brand loyalty and


      • Order Verification



        • Communicate with customers to obtain required information needed to pre-qualify orders for manufacturing


        • Process Returns



          • Follow up with customer to restyle and address specific concerns

          • Customer account entry


          • Customer Follow Up
          • Communicate directly with DC Lab, Shipping teams and Draper support teams

            The Deets:

            Pay is $13.00/ hour

            Training: Monday - Friday for 2 weeks, 10 am to 6 pm

            Post training schedule options between 7 am and 7 pm. Saturday Shift required. Options will be discussed in interview.

            Think you have what it takes to succeed here? Apply now. We look forward to considering you for one of our positions!

            Come prepared to learn basic optics, glasses function and fashion, order details and requirements, Trail mix, and www.liingoeywear.com.

Keywords: 1-800 Contacts, Draper , Liingo Customer Focus Expert - September 21, 2020, Other , Draper, Utah

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