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Renewals Account Manager

Company: Proofpoint Inc
Location: Draper
Posted on: June 5, 2021

Job Description:

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The Role

Based in the Draper, UT office, Proofpoint is looking for a self-starting, responsible, mature, highly-motivated renewal sales account manager who can work well with a team of sales account executives, sales engineers and support management to ensure the satisfaction of our existing customer base and secure their subscriptions. The role will demand interaction with large scale enterprises at senior levels, as well as with technical staff within the traditional IT organization. The successful candidate will have sound sales experience and excellent business acumen blended with strong interpersonal and representational skills. We are seeking an exceptional Renewal Manager to join our rapidly expanding team in the United States. You will play a play a hands-on role with the field sales organizations in this highly visible position, including direct participation in renewing deals at key accounts.

Your day-to-day

  • Driving the qualification, quoting, and Salesforce processes with Accounts Managers and Regional Directors to bring renewals to a close
  • Forecast daily, monthly, quarterly accurately via Salesforce and excel
  • Meet or exceed customer renewal revenue quota
  • Coordinating multiple resources within an account
  • Establishing and maintaining strong business relationships at the executive level
  • Proactively identify customer issues, work with the larger Proofpoint team to resolve them
  • Research customer organizational structure and track information within Salesforce.com
  • Gather and track information regarding named customers implementation and support activity
  • Maintain up-to-date knowledge of Proofpoint's competitive positioning in the marketplace
  • Develop customer quotes through excel, manage customer data within Salesforce.com

What you bring to the team

  • Must have strong written and verbal communication skills and be able to clearly and effectively articulate Proofpoint's value
  • Must be extremely organized, detail and process oriented
  • Must be a self-starter with the ability to work independently or in a team environment
  • Ability to manage multiple tasks and use good judgment in resolving difficult issues
  • Ability to coordinate Proofpoint resources to execute a complex sales strategy
  • Working knowledge of Microsoft Office (especially Excel) and web conferencing tools
  • Ability to use Salesforce.com and other on-line tools effectively
  • BA/BS or equivalent preferred
  • 3+ years successful account management, business development or renewal sales experience
  • Experience selling to IT departments, IT management and Legal is preferred


If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Keywords: Proofpoint Inc, Draper , Renewals Account Manager, Other , Draper, Utah

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