It's fun to work in a company where people truly BELIEVE in what
The Brand & Creative Agency is a strategic partner and creative
outlet for the entire enterprise. The Team works with internal
partners to customize, execute, and deliver based on business need
while partnering with external vendors as needed. The Lead, Account
role guides the development and execution of marketing materials in
support of new and existing clients. This role can work within
multiple areas of specialized responsibility and assists in
contributing towards overall Marketing and Agency team goals. The
ideal candidate will oversee the intake and management of
communications projects, reviewing all projects for global impact,
and helping the team understand, recognize and remove barriers. The
candidate must be able to represent the communication function in
cross-department initiatives, working along-side Manager, Brand &
Creative Agency, and at times be the face for Brand & Creative
Agency when informing and influencing senior leadership.
Essential Job Functions
Client relationships: Represents the Brand & Creative Agency
team and directly faces internal clients. Ensures clients feel
heard, appreciated and guided through the process of engaging an
in-house agency for creative needs. Is adept at handling difficult
or sensitive conversations, setting expectations for intake, timing
and prioritization with clients and creative team, as well as
managing those expectations to budgets. Goes deep into
understanding all internal clients and their unique challenges,
goals and strategies. Uses the ability to forge strong and lasting
relationships with clients to help them achieve their goals while
at the same time inspiring the Agency to deliver outstanding
Project Agreement: Critical to the role is the ability of the
account professional to reach agreement, or alignment, between the
Agency and the client on all projects with the support of Manager,
Brand & Creative Agency. Using the skill of relationship
management, this role will navigate the art of conversation, and
rely on the ability to ask the right questions at the right time.
This role also has the ability to gather information without
putting either party on guard or in a defensive position.
Consistently finds positive outcomes.
Project Management: Manages all aspects of project development
in support of new and existing internal clients across multiple
specialized areas. Partners with traffic or vendor to set and
adjust timelines on an ongoing basis. Accountable for managing
project timeline communication and ensuring partners and clients
work to follow. Authors creative briefs to bring clarity to the
request, articulating insights and nuances to projects ensuring
both clients and creatives align on expectations.
Leadership: Introduces and shares best practices within the team
and department. If there are no direct reports, has a formal role
in associate mentoring/on-boarding and is a proxy for direct
manager, contributing to talent evaluation process when
Reports to: Manager, Brand & Creative Agency
Working Conditions/ Physical Requirements: Normal office
environment, some travel may be required.
Direct Reports: 0-2 direct reports
High School Diploma or equivalent
Five years or more experience with Client management, business
to business marketing, expertise in corporate branding, creative
Bachelor's Degree in Marketing, Communications, Business,
Five years or more experience with Client relationships, account
management, leadership, business, internal or corporate agency
Bachelor's Degree (Required)
Two or more years
Account Management, Adobe Acrobat, Budgeting,
Business-To-Business (B2B) Marketing, Client Management, Corporate
Branding, Creative Communication, Creative Marketing, Creative
Strategy, Credit Card Industry, Marketing Communications (MarCom),
Project Management, Project Timelines
About Alliance Data Card Services
Alliance Data Card Services provides market-leading private
label, co-brand, general purpose and commercial credit card
programs, digital payments and Comenity-branded financial services.
Using the industry's most comprehensive and predictive data set,
advanced analytics, and broad-reaching capabilities, Alliance Data
Card Services has been helping partners increase sales and provide
greater value to their customers for more than 30 years. Follow
Alliance Data Card Services on Twitter, Facebook, LinkedIn and
A division of Alliance Data, Bread is a leading digital payments
company that works with merchants and partners to personalize
payment options for their customers. Through its full-funnel
recommendation engine, Bread empowers merchants to sell more,
improve conversion and lift average-order-value. Follow Bread on
Twitter, Facebook and LinkedIn.
Alliance Data Card Services and Bread are a proud part of the
Alliance Data enterprise, a FORTUNE 500 and S&P MidCap 400
company headquartered in Columbus, Ohio with more than 8,000
Alliance Data offers a competitive salary, a comprehensive
selection of benefit options including 401(k).
All job offers are contingent upon successful completion of
credit and background checks.
Alliance Data is an Equal Opportunity Employer.
Alliance Data will provide accommodations to applicants needing
accommodations to complete the application process.
Any applicant offered employment will be required to establish
that they are legally authorized to work in the United States for
Alliance Data participates in E-Verify.
Alliance Data will consider for employment qualified applicants
with criminal and credit histories in a manner consistent with the
requirements of all applicable laws, including the City of Los
Angeles' Fair Chance Initiative for Hiring Ordinance.
- Alliance Data complies with the Americans with Disabilities Act
(ADA), as amended, and all applicable state/local laws. Applicants
with disabilities may contact Alliance Data to request an arrange
for accommodations. If you need assistance to accommodate a
disability, you may request an accommodation at any time. Please
contact the Recruiting Team at TaOps@alliancedata.com.