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VP of People Operations

Company: Dwelo
Location: Draper
Posted on: June 5, 2021

Job Description:


Dwelo is changing the way people live and work in apartments. We are building a reliable, secure, and ever-growing smart device platform for rental housing. Dwelo enables apartment residents to live in a smart home and owners and managers to improve the operational efficiency of their properties. Residents in Dwelo communities can control their locks, lights, thermostats and more from their Dwelo mobile and voice apps, while managers use Dwelo's web portal to reduce property-wide energy use, streamline access for staff, and limit the risk of leaks and extreme temperature events. Our commitment to customer experience has helped us grow more than 20x the last three years, and we have raised $25M to achieve our vision. Dwelo is being installed in over 200 communities across the country from Miami to Seattle, and major companies are trying to emulate our success. What we do is new, what we do is hard, and what we do is fun - and we want you to join us!

We are a growing team making a lot happen as the leaders in this space. Our team members are former military, university grads, founders, ex-CTOs, entry-level, and experienced hands. We welcome folks who come from all backgrounds and all walks of life, just like our customers. What we have in common is a commitment to ownership, being inclusive, having a growth mindset, and being biased towards communication. We challenge each other, and know when to have fun, too.


As our VP of People Operations, you are the strategic partner of the CEO and driving force behind our most essential asset: our people. At Dwelo, People Operations is a high-leverage force multiplier for the entire organization. Too often overlooked in other companies, People Operations at Dwelo unleashes the latent potential that exists in the individuals that comprise the organization. It ensures that all Dwelonians are productive and fulfilled in their careers while at Dwelo, helping Dwelo recruit talent, retain talent, and maximize talent's impact on Dwelo's strategic business objectives. You and your team interact with and support leadership, managers, and employees, making sure the team lives out our values each day and has the skills, knowledge, and motivation necessary to excel in their jobs and, ultimately, help Dwelo achieve success.

  • Strategic Leader - You drive consensus on our values, our management philosophies, and their alignment to our business objectives. You ensure that they are lived and understood by the team as a visible member of the executive and leadership teams.
  • Trusted Advisor - You are a trusted advisor to our CEO with a deep understanding of our business goals. You are an essential member of the executive team that crafts corporate strategy. And you are a caring advocate for our 50+ employees, helping managers and team members navigate challenges as they and the company grow.
  • Talent Acquisition - You organize and drive our talent acquisition process, guiding hiring managers in their search for great talent, building our brand, and driving an efficient talent "sales" funnel.
  • Performance Management - With training, tools, and process, you enable managers to act as extensions of the people operations team and to drive high performance among their teams via effective 1on1s and reviews.
  • Learning and Development - Using free and paid internal and external resources, you enable the team to develop themselves and their teams to operate at the highest level possible, even leading a session or two on topics that matter the most.
  • Work Environment - You and your team create an amazing work environment, characterized by energy, psychological safety, and employee engagement, and you run fun and exciting initiatives.


  • Dwelo has a shared set of cultural values and management philosophies that are bought into and well understood
  • Dwelo finds high-performing talent whose capabilities match their job and whose behaviors align with our values
  • Every Dwelonian understands our expectations for their job performance and behavior and is set up for success
  • You and Dwelo's managers are able to quickly identify and correct problems with skills match, values alignment, or motivation
  • You measure the performance of People Operations and are able to readily demonstrate through metrics and KPIs that People Operations is helping Dwelo win


  • Experienced Startup Professional - You have run people operations at an early stage technology company before and have 5+ years of director level experience or higher
  • Expert in HR - You are an expert in risk management and employment laws
  • Effective Leader - You are capable of coaching, guiding, and influencing executives and managers to adopt people operations' best practices
  • Player-Coach - You are capable of driving strategic initiatives through others while also rolling up your sleeves and producing output yourself
  • Passionate - You are passionate about creating a high-performing organization that provides fulfilling and engaging opportunities to its employees and wins in the market


  • $150k-$175k annual salary
  • Generous medical, dental, vision, and life insurance plans
  • Generous parental leave
  • 401K match program

Keywords: Dwelo, Draper , VP of People Operations, Other , Draper, Utah

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