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Treasury Operations Manager - Telecommute from Draper, UT, Minnetonka, MN or Hartford, CT

Company: UnitedHealth Group Inc.
Location: Draper
Posted on: June 6, 2021

Job Description:

UnitedHealth Group is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

Optum Bank is seeking a highly motivated Treasury Operations Manager who will be responsible for supervising the operations of the Bank's Treasury Management Team.

If you are located in Draper, UT, Minnetonka, MN or Hartford, CT, you will have the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

  • Manage ACH staffing model to support the daily and evening ACH activities, consisting of file monitoring, job scheduling, file distribution, and endpoint settlement of ACH transactions
  • Oversee the prioritization of daily payment processes
  • Own the business aspects of the ACH processing application including understanding all features and functionality of the software
  • Monitor compliance with Nacha rules and communicate rule changes to impacted parties
  • Develop, monitor, and report key operational metrics
  • Oversee appropriate access rights to payment systems
  • Drive resolution of outstanding returned payment transactions
  • Work with Originators and finance department in forecasting funds transfer volumes and related resource requirements
  • Compile and provide documentation to support independent reviews, audits and Bank examinations. Oversee the ACH disaster recovery processes. This includes updating documented procedures, planning, testing, and ensuring staff readiness
  • Train Payment Originators on their ACH responsibilities
  • Develop strong relationships with Payment Originators and respond to ongoing Nacha rules questions
  • Oversee the communication of ACH Returns and Notifications of Change (NOCs) to Payment Originators and ensure timely resolution
  • Serve as an ACH subject matter expert and the Business owner of ACH processing software
  • Identify and implement automation strategies to eliminate manual processes and improve service quality
  • Enhance and maintain the documentation of policies and procedures related to daily operations
  • Work with information technology resources on application improvements and daily maintenance of ACH processing software

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 5+ years of experience working at a financial institution; or an equivalent combination of treasury and cash management experience and training
  • Microsoft Office proficiency including Word, Excel, PowerPoint, Outlook
  • Available for on-call support in evening hours, as needed
  • Willing to work evening shift
  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained

Preferred Qualifications:

  • Bachelor's Degree
  • Accredited ACH Professional (AAP) or Certified Treasury Professional (CTP) designations
  • Experience working with a commercial ACH payment processing software
  • Database experience (i.e., SQL)

Careers at UnitedHealth Group. We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these select few, we offer the global reach, resources and can-do culture of a Fortune 10 company. We provide an environment where you're empowered to be your best. We encourage you to take risks. And we offer a world of rewards and benefits for performance. We believe the most important is the opportunity to do your life's best work.(sm)

  • All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Treasury Operations Manager, Telecommute, Telecommuter, Telecommuting, Work at Home, Work from Home, Remote, Draper, UT; Minnetonka, MN or Hartford, CT

Keywords: UnitedHealth Group Inc., Draper , Treasury Operations Manager - Telecommute from Draper, UT, Minnetonka, MN or Hartford, CT, Other , Draper, Utah

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