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Project Manager, Client

Company: Auto/Mate
Location: Draper
Posted on: June 6, 2021

Job Description:


The New Accounts Project Manager is responsible for facilitating the setup of multiple DealerSocket
products with the customer after the contract is signed. The Project Manager will be the single point of
contact for the customer during the on-boarding process, working with the customer and a team of
resources towards the configuration of DealerSockets products.

  • Complete complex tasks related to the initial set-up, build, and customer training of products
  • Manage the project from initial set-up to installation and provide customer follow-up for a period of time after the customer go-live
  • Perform transitions calls with new customers with sales representative
  • Guide the customer to adhere to product best practices in the configuration of their products
  • Gather, develop, and document build requirements based on the customers specifications
  • Work directly with a team of resources to determine deliverables, schedule product launches, and determine final outcomes for the project
  • Assist customers in completing the initial set-up for various DealerSocket products
  • Assist in coordinating and ensure customer attends virtual classroom training
  • Coordinate with customer and internal teams to ensure all build timelines are met
  • Coordinate and conduct handoff to onsite consultation team upon completion of all setup tasks
  • Document project progress throughout the lifecycle of the builds
  • Work independently under general supervision with minimal directions
  • Position may require travel up to 10%
  • Other duties as assigned

  • 2+ years of experience working directly with customers
  • 1+ years of experience managing projects
  • Proficient in Microsoft Office Suite
  • Experience presenting both to groups and one-on-one
  • Demonstrated communication skills
  • Demonstrated ability to communicate effectively over the phone

  • Bachelors degree or equivalent work experience
  • Experience in the automotive industry
  • 1+ years of experience with one or more DealerSocket product(s)
  • Experience with Salesforce
  • Project Management experience and/or certification

Keywords: Auto/Mate, Draper , Project Manager, Client, Other , Draper, Utah

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