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Customer Support Representative

Company: JobLeads
Location: Draper
Posted on: June 6, 2021

Job Description:

Position description: This position is a blend between Customer Service and Technical Support. You will be responsible for maintaining and supporting federal, state and lender-specific mortgage documents using our software at our Draper, UT office. You will make necessary updates to our forms products to ensure government compliance and client satisfaction. You will also be responsible for providing customer support and assistance as needed. Other responsibilities could include supporting the sales department with new client set up and packaging documents for mailing. Additionally, working on customer's technical issues with the software, troubleshooting, and helping them with any glitches or issues that may occur. This opportunity does include bonus potential based on performance. You will be problem solving, critical thinking, and working with others on a daily basis. Share this job Training: On-The Job Requirements: Associates degree or equivalent experience Excellent communication skills - both written and verbal Exceptional attention to detail Troubleshooting and Mortgage industry experience preferred Strong analytical and problem solving skills Contact information First Name Last Name Email Address Phone Resume Source Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. We encourage applicants of all ages and experience to apply, as we do not discriminate on the basis of age. Associated topics: agent, associate, call center, call center associate, call center representative, call center specialist, customer care, customer service representative, technical support, tsr

Keywords: JobLeads, Draper , Customer Support Representative, Other , Draper, Utah

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