Product Strategist, Digital Service

Company: Cox Enterprises
Location: Draper
Posted on: June 8, 2021

Job Description:

Cox Automotive is seeking a Product Strategy Manager for a full-time position to sit at our Draper, UT or Burlington, VT or Mission, KS or Atlanta, GA locations.

The Product Strategy Manager is a member of the Dealer Software Solutions (DSS) products team, responsible for driving validation and refinement of our adjacency growth strategies.

Supporting the exploration, definition, and ideation of strategic products and concepts by conducting research, exploring current activity in the segment, and identifying new product opportunities based on unmet needs. In order to determine and validate opportunities that are desirable, feasible and viable, this role will own and manage proof of concept projects. In working through these complex, and often ambiguous problems, this role will influence the future products of the organization.

The role will support the Director of Product Strategy Dealer Software Solutions as we refine and evolve the product strategies to support the shifting software/marketing needs of car dealers. Dealer Software Solutions offers a suite of solutions for dealers supporting marketing, CRM, ERP (DMS), and auto dealer workflow solutions offered by brands including VinSolutions, Dealer.com, DealerTrack DMS, and Xtime.

Your Role:

• Focused on opportunities to optimize franchise dealer service (fixed ops) and operational workflows
• Monitors and anticipates short, medium, and long-term market trends, climates, and needs that disrupt the automotive space
• Supports planning and response to anticipated/forecasted disruption and recommend practical solutions when raising new concepts and issues
• Develops credibility and manage strong client relationships while establishing yourself as a trusted advisor
• Works to define and deliver proof of concepts for minimum viable products, services, and outputs that are based on hypothesis and opportunity assumptions - prototype, refine, and iterate
• Navigate efforts using design thinking, jobs-to-be-done and standard project management lifecycle practices based on a client-centric approach
• Defines measurable success criteria and key performance indicators (KPI) to determine actionable steps in project lifecycle along with what success looks like according to key stakeholders
• Conducts ongoing sessions focused on client discovery to explore opportunities, product insights, and share information using clear and concise methods with an eye toward actionable recommendations
• Defines and communicate business needs, technology elements, business priorities, and project scope expectations
• Work independently, as well as leads cross-functional teams, to achieve complete assessments, validate needs and prove out new products and services for our business.

Qualifications:

• 5 years of related experience and a Bachelor's Degree in Business Administration, Marketing, Communications or other related field
• 3 years working in or supporting franchise dealers preferably with extensive exposure to dealership back office and or the service/parts departments
• Explore new concepts and technologies with ambiguous details and minimal oversight and produce meaningful insights which can be applied to the automotive space
• Skilled in developing roadmaps, business cases, and realization strategies to support recommendations
• Strong analytical and problem-solving skills with the ability to simplify complex ideas into component parts and communicate that vision clearly to a broad audience

What we look for:

• Ability to understand, interpret, communicate and react to team needs
• Ability to work in a fast-paced, multi-task environment in which attention to detail is expected
• Must have a natural curiosity and comfort with ambiguous information and limited direction
• Must have the ability to work collaboratively across teams and matrixed organizations in order to help drive results
• Experience working with external partners,
• Ideally has some exposure to the product development life cycle
• Excellent communication, presentation, and demo skills, written and verbal

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Who We Are

About Cox Automotive

There's nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.

About Cox

We are the Cox family of businesses. We've been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. We're also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. We're looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you'll be going with us, and the common purpose that unites us at coxenterprises.com.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Keywords: Cox Enterprises, Draper , Product Strategist, Digital Service, Other , Draper, Utah