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Inbound Customer Service Agent (Part Time)

Company: Ken Garff Automotive, LLC
Location: Draper
Posted on: June 9, 2021

Job Description:

Job DescriptionCome join a fun call center team that feels like a second family, where your career and future matter. Build your career with Ken Garff.Our Customer Service Representatives are relationship builders for our dealerships. They love helping people and add to the easy and enjoyable experience that keeps our customers coming back for their regular maintenance and repairs. They are confident communicators. They listen more than they talk, and are excellent with detail. When you work for Ken Garff, you can expect paid training and support from your team to help you become a first-rate Customer Service Representative.Great work schedule!We are open from 6 AM to 7 PM Monday through Friday and 8 AM to 4:30 Saturdays. We are closed Sunday. Part time employees can work split shifts, and have the option to work remotely from home after just four months. Hours are very flexible!Here's what you'll be doing:Answer all customer calls promptly and professionally.Determine customer's primary concern and schedule the necessary appointment.Communicate with each customer in a fashion that leaves them feeling comfortable and informed every time.Document and update customer records based on interactions.Develop and maintain a knowledge base of the evolving products and services and needs of the dealerships.Establish and maintain great customer relationships that encourage repeat and referral business.Work as a team player and uphold the company's standards of professionalism and integrity.Here's what you'll need:Must be energetic, enthusiastic and team orientedMust be skilled at listening, problem solving and communicationStrong record of positive customer satisfactionHigh School Diploma or equivalentMust be 18 years or older and be authorized to work in the U.SValid in-state driver's licenseInbound customer service or sales experience preferredType 40 + wpmGood computer skills and ability to manage multiple systemsMust be located in UtahWe are an Equal Opportunity Employer(( We Hear You ))

Keywords: Ken Garff Automotive, LLC, Draper , Inbound Customer Service Agent (Part Time), Other , Draper, Utah

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