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CONDO BUILDING MANAGER

Company: HOALiving
Location: Draper
Posted on: June 9, 2021

Job Description:

SummaryZion Summit Condominium Association, a downtown Salt Lake City luxury high rise condominium community, is seeking a building manager/engineer to work closely with the HOA management company to oversee the day-to-day operation of the property. The position requires building strong relationships with the board of directors, homeowners, residents and staff to assure a high- quality living environment.DutiesESSENTIAL DUTIES AND RESPONSIBILITIES include the following (and other duties as assigned): Acquire a thorough understanding of all HOA governing documents (CCRs, By-Laws, maps and published rules). Work with Community Manager on violation reporting and enforcement procedures by reporting observed or reported violations and following up on the resolution thereof. Report to management any additional actions necessary until violation is cured. Quickly gain a working knowledge of all systems and assimilate standard operating policies and procedures. Schedule, conduct and document regular inspection of all common areas. Report inspection findings to management: violations, maintenance concern, security concern, etc. Schedule and supervise all vendors that come on site. Ensure that all vendors are performing in accordance with their job description and expectations. Oversee all facets of the daily operation of the building, ensuring compliance with HOA policies and regulations as required by code and regulatory enforcement agencies. Monitor receipt, assignment and completion of all work order requests in conjunction with the community manager. Monitor text and email requests for information after hours until 10:00PM on weekdays and twice over the weekend. Control the access to the building to contractors, ensuring their work is approved by the HOA or owners and that proper credentials and permits are presented. Answer owner requests and concerns: keys/electronic access updates and replacements, service requests, online access concerns, response to violations, and all other inquires as they may arise. Post board meeting agendas, calendar of events and newsletters as prepared by the Community Manager. Attend and participate in board/homeowner meetings. In partnership with the community manager obtain and monitor detailed bids for building projects or changes in recurring vendor contracts. Provide access to the property for bidders/contractors. Advise Community Manager regarding the development of short-term and long-range plans, and then develop recommendations for specific action plans to achieve board objectives. Assess and monitor community needs, identify opportunities for improved communication or service delivery methods and implement new programs or improvements. Coordinate move-ins and move-outs, report the requests for moving to the management company for the collection of the applicable fees. Maintain preparedness for emergency response to flood, fire, power outage, earthquake and other disaster. Investigate, respond and resolve problems related to homeowner/resident complaints. Work daily in building from 9 am to 6 pm generally, but, from time to time, be available to assist in responding to after-hours emergencies.RequirementsQUALIFICATIONS: Have an understanding of automated high-rise building operations and systems. Strong written and verbal communication skills. Must be an "active" listener who can anticipate issues and strive for mutually satisfactory resolution. Customer service-oriented mindset with multi-tasking abilities and a flexible resilient attitude. Ability to work cooperatively with elected volunteer board members and to be comfortable in a "servant-leader" role. Must be able to deal with homeowner conflict issues and to work well under pressure. Must be able to instill confidence in board members, homeowners, residents and staff by demonstrating business skills, technical knowledge and honest candor. Must have technical knowledge and experience in engineering and mechanical systems to be able to cross-train and work side-by-side with the full-time building engineer in performing necessary maintenance tasks. Ability to climb ladders, work in weather and lift 50 lbs. Ability to write and re-engineer processes and create policy and procedures according to best industry practices. Ability to work with and understand the problems and attitudes of homeowners. Physically able to perform all duties and work five days a week and serve on-call as needed. Demonstrate time management, common sense and self-control skills. Be a team player and to contribute to the creation of an enjoyable, productive and safe work environment. Display high morale, integrity, loyalty, enthusiasm and professionalism at all times. Be willing and prepared to assist team members with tasks not strictly related to this job description. Demonstrate time management, common sense and self-management skills.EDUCATION and/or EXPERIENCE A minimum of five years of HOA property management (or equivalent professional experience in a related field such as rental property or hospitality industry management).Proficient in Microsoft Word, Outlook, Excel, basic accounting software, basic publishingsoftware and electronic business record maintenance.Preferred but not required: college degree in business administration or related field.CERTIFICATES, LICENSES, REGISTRATIONS Valid driver's license Licensed and reliable transportation Vehicle insuranceNice To HavesThe perfect candidate is honest, reliable and enjoys an independent work environment. You must be able to "think on your feet", include your team as needed, communicate well and with a great attitude to our valued owners, be kind and understanding of residents and their concerns, be willing to "go the extra mile" to resolve an issue. Benefits Annual salary: $60K or more, based upon experience. Medical benefits: 100% for employee, 50% for spouse/children. Retirement contribution: 3% of annual salary. About UsHOALiving is a network of community association management and service companies. We believe community associations can and should exceed the expectations of their residents. We work toward this ideal by identifying and meeting the evolving needs of the homeowners, boards, management, developers, builders, municipalities, contractors, and volunteers who are involved with community associations, by being a transparent forum for the collaborative exchange of knowledge and information, and by helping this team learn, excel and achieve. Our vision is reflected in community associations that become better - even preferred - places to call home.Serving over 200 communities across Utah, and Southern Idaho, HOALiving is the recognized leader among all management firms in community association management - managing condominiums, townhomes, PUD's, office condominiums, and other common-interest communities - and is Utah and Southern Idaho's only portfolio Accredited Association Management Company (AAMC).

Keywords: HOALiving, Draper , CONDO BUILDING MANAGER, Other , Draper, Utah

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