Business Operations Director
Company: Bluegreen Vacations
Posted on: September 12, 2021
Business Operations Director
Draper, UT, USA Req #4234
Friday, July 30, 2021
Business Operations is responsible for the leadership and oversight
of site level sales and marketing administrative
functions. Ensures adherence to company defined policy
and procedures. Partners with the Director of Sales and Director of
Marketing to support the goals and initiatives as set forth by the
company. Drives efficiencies and processes that result in
exceptional standards of quality production and service. Fosters a
positive, professional environment that supports the targeted goals
and initiatives of the company.
and directs a team in onsite sales and marketing administration to
include contract processing, quality assurance, customer service,
payroll and all related paperwork processing, accounting, premium
management, data integrity, and reporting.
motivates, trains and coaches administrative associates in
delivering exceptional customer service and driving high quality
standards of accuracy and efficiency.
final hiring, disciplinary, termination decisions upon
administrative managers' recommendation.
associates to build bench strength for growth
sales and marketing initiatives as defined by business
closely with Director of Sales and Director of Marketing in efforts
to achieve maximum operating profits.
with Legal/IT to ensure required document/system testing as
to corporate sales accounting to ensure 100% bookable contracts,
owner services for escalated owner issues, and other corporate
departments as necessary to resolve site level issues.
in regular weekly meetings with Director of Sales, Marketing and
other management as required.
regular meetings with administrative team to communicate new
initiatives, address challenges, and generally support team
recognition and individual excellence.
closings as necessary in backup situations.
and ensures Customer Information Security at site
compliance with all applicable federal, state and local employment
laws with regard to hiring, terminations, Employment law postings,
business licenses, and real estate licenses.
in director level meetings including weekly conference calls and
other offsite meetings/conferences as required.
School or equivalent; Bachelor's degree preferred
to 7 years of progressive experience in office management with
proficiency in systems and understanding of human resources,
payroll, accounts payable.
service techniques and quality fundamentals.
Office Suite and Synergy, SPI, LSAMS, AS400, Concierge, company’s
intranet system and corporate policies and procedures.
with strong analytical and problem solving skills, strong ability
to think strategically and analyze information timely and
accurately, strong interpersonal communication skills to deal
effectively with all levels of the organization
At Bluegreen Vacations, the health,
safety and wellbeing of our associates, owners and guests are a top
priority. In order to comply with state and local COVID-19
mandates, and in alignment with the most recent CDC guidelines, we
have implemented various safety protocols within our operations,
such as wearing masks and conducting temperature checks and health
screenings for our associates. We promote fresh air and good
hygiene, take great care to properly clean and sanitize our
facilities, and offer associate benefits such as paid vacation and
sick time, and paid time off to get your COVID-19 vaccine. We are
all in this together!
Our goal is to improve the quality of work/life by providing equal
employment opportunities for all candidates and team members.
Bluegreen Vacations Corporation believes that diversity and
inclusion is critical to our success, and we seek to recruit,
develop and retain the most talented people from a broad candidate
pool. We are a drug-free workplace, and if offered employment,
candidate must be willing to submit to a background check/drug
- Job Family
Sales, Marketing & Product Management
- Job Function None
- Pay Type Salary
Keywords: Bluegreen Vacations, Draper , Business Operations Director, Other , Draper, Utah
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