Gear Advisor- Urgent Hiring
Company: Music and Arts
Location: Draper
Posted on: October 9, 2021
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Job Description:
Gear Advisor! Work From
Home Options Available
Must live in Indiana or
UtahDo you love music and have a
passion for sales and business development? Do you have a
natural
inclination to put your customers
first and support their needs? Gear Advisors are empowered
and
responsible for managing all facets
of the customer experience through all contact channels
chat/email/inbound and outbound
phone calls. He/she will be responsible for establishing,
servicing, and
maintaining a customer base in a
fast paced and fun environment. The Gear Advisor is the "face" of
our
business and expected to provide
our customers with the best buying experience possible.
Evening and weekend shifts
available
Responsibilities will include, but
will not be limited to the following:
* Manage all aspects of customer
accounts through multiple contact channels
* Perform Outbound calling and
other revenue generating activities to increase existing revenue
and develop
new revenue
* Handle inbound sales requests and
establish those customers into your revenue stream
* Manage your book of business
accounting for key KPIs including but not limited to net sales,
margin %,
call counts, and warranty coverage
sales
* Grow your customer database and
build revenue
* Offer exceptional service taking
advantage of all sales avenues to achieve and exceed
goals.
* Understand and articulate the
advantages of our company over the competition.
* Additional duties as
assigned
* High School Diploma or GED
required.
* 2 years of relevant work
experience
* Proficient with the Microsoft
Office suite (Word, Excel, PowerPoint, Outlook)
* Proficient with standard business
applications such as the internet and email
* Ability to successfully attain
Level IV Product Certification in all product categories within
allotted time
scheduled.
* Ability to operate a computer and
type 30 WPM.
* HUGE employee discounts on music
gear and Guitar Center products
* An amazing culture!
*Work from home options
available!
*Paid remote training
*Join our music
community!
*Frequent Employee events, games,
parties, and all around fun in the workplace!
*A robust, comprehensive benefits
program including Gig Leave, to accommodate a musician's
tour schedule
*Performance based incentive
program
We are an equal opportunity
employer and value diversity at our company. We do not discriminate
on the basis of race,
religion, color, national origin, gender, sexual orientation, age,
marital status, veteran status, or
disability status.
Guitar Center is an Equal
Opportunity Employer and provides fair and equal employment
opportunity to all
employees and applicants regardless
of race, color, religion, gender, sexual orientation, gender
identity, national origin, age, disability, veteran status or any
other protected status prohibited under Federal, State, or local
laws. All employment
decisions are based on valid job?related requirements.
If you are a qualified individual
with a disability or a disabled veteran and are unable or limited
in your ability to use or access our website, you may request a
reasonable accommodation to express interest in a specific opening.
You can request
reasonable accommodation by calling 1?818-735-8800 ext. 2862 or by
sending an email to
recruiting@guitarcenter.com.
Full-Time
Keywords: Music and Arts, Draper , Gear Advisor- Urgent Hiring, Other , Draper, Utah
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