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Online Music Sales- Urgent Hiring

Company: Music and Arts
Location: Draper
Posted on: November 12, 2021

Job Description:

Gear Advisor! Work From Home Options Available

Must live in Indiana or Utah

Do you love music and have a passion for sales and business development? Do you have a natural
inclination to put your customers first and support their needs? Gear Advisors are empowered and
responsible for managing all facets of the customer experience through all contact channels
chat/email/inbound and outbound phone calls. He/she will be responsible for establishing, servicing, and
maintaining a customer base in a fast paced and fun environment. The Gear Advisor is the "face" of our
business and expected to provide our customers with the best buying experience possible.
Evening and weekend shifts available

Responsibilities will include, but will not be limited to the following:

* Manage all aspects of customer accounts through multiple contact channels
* Perform Outbound calling and other revenue generating activities to increase existing revenue and develop
new revenue
* Handle inbound sales requests and establish those customers into your revenue stream
* Manage your book of business accounting for key KPIs including but not limited to net sales, margin %,
call counts, and warranty coverage sales
* Grow your customer database and build revenue
* Offer exceptional service taking advantage of all sales avenues to achieve and exceed goals.
* Understand and articulate the advantages of our company over the competition.
* Additional duties as assigned
* High School Diploma or GED required.
* 2 years of relevant work experience
* Proficient with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
* Proficient with standard business applications such as the internet and email
* Ability to successfully attain Level IV Product Certification in all product categories within allotted time
* Ability to operate a computer and type 30 WPM.

Why join the Gear Advisor Team?

* HUGE employee discounts on music gear and Guitar Center products
* An amazing culture!
*Work from home options available!
*Paid remote training
*Join our music community!
*Frequent Employee events, games, parties, and all around fun in the workplace!
*A robust, comprehensive benefits program including Gig Leave, to accommodate a musician's
tour schedule
*Performance based incentive program

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all
employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job?related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1?818-735-8800 ext. 2862 or by sending an email to


Keywords: Music and Arts, Draper , Online Music Sales- Urgent Hiring, Other , Draper, Utah

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