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Call Center - Banking Experience a plus

Company: SlingShot Connections
Location: Draper
Posted on: May 4, 2022

Job Description:

Job Description Summary: Looking for a talented, high performing team players to join our client's growing Virtual Card Operations team. You will be responsible for engaging vendors and troubleshooting virtual card payment issues they are experiencing, identifying payment information that needs to be updated, collecting vendor preferences related to card acceptance and processing virtual card payment over phone, via POS system Requirements: Confident, articulate phone presence and written communication skills Sales or customer support experience at a tech company preferred Experience with problem-solving and complex troubleshooting Proven ability to multi-task, prioritize and manage time effectively Ability to work full time in Palo Alto High volume software support experience via chat, email or phone Familiarity with CRM systems (Zendesk) Experience supporting customers in a Software as a Service environment preferred Financial technology experience preferred Banking or accounting experience preferred Company Description The SlingShot advantage is our talent team's focus on candidate relationships. Innovative, creative recruiting and placement are our priorities. With our agents' long-time industry experience, SlingShot Connections prides itself on the ability to secure in-demand talent and expertly match it to individual company cultures.

Keywords: SlingShot Connections, Draper , Call Center - Banking Experience a plus, Other , Draper, Utah

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