AVP Digital Product Owner (Digital Payment and Wallet Solutions)
Company: Synchrony Financial
Posted on: May 8, 2022
Synchrony's Digital Apply, Buy, Servicing & Collections products
are used by 1B+ visitors annually and are the virtual face of the
brands we support.
We are seeking an Agile Product Owner to lead the development and
releases of various Synchrony Digital Payment/Purchasing solution
enhancements and launches.
The ideal candidate will have strong communication skills, have
experience working in a matrixed environment with technical
development teams, strong project management and Agile skills with
a focus on digital payment and digital pass solutions, including
Apple and Google Wallet applications and proven track record of
delivering projects on time, within budget and exceeding adoption
targets. This position will report to the VP, Digital Payment, Buy
and Wallets Leader.
This position is remote, where you have the option to work from
home. On occasion we may request for you to commute to our nearest
office for in person engagement activities such as team meetings,
training and culture events. To ensure the safety of our colleagues
and communities, we require employees who come together in-person
to be fully vaccinated. We're proud to offer you choice and
Define and gather details for requirements, write and refine user
stories, prioritize backlogs and plan releases according to the
Program Increment plan, Participate and work with agile teams
during program increment planning each quarter, report out
team/project status on bi weekly stakeholder calls.
Partner with multiple internal (i.e. Product Management) and
external sources to gather market intelligence and user VOC and
translate the results into detailed product requirements.
Oversight and leadership of the end-to-end product development
cycle including build, test, launch and adoption.
Partner with key stakeholders such as IT, Credit, Client Teams and
Compliance to identify and prioritize future features to deliver to
Work with internal and external partners to create screen
prototypes / wireframes, gather feedback and adjust to optimize
Partner with Digital Analytics team to closely monitor, analyze and
optimize usage patterns.
Coordinate and lead user acceptance testing (UAT) for various
Support and aid in any Legal/Compliance items related to the
Ensure all builds and developments adhere to and meet ADA standards
Perform other duties and/or special projects as assigned.
Bachelor's degree OR in lieu of degree; high school diploma/GED and
7+ years of Project Management experience
A minimum of 3 years of project management experience, preferably
IT Project Management
2+ years of experience leading software development projects
Track record of creative problem solving and ability to thrive in a
cross-functional and virtual environment
High energy, self-motivated, with strong communication skills and
experience working with external clients & technical development
Ability to adapt to varying scenarios and cater presentations and
style based on the audience
Experience with Agile software development framework, acting in the
Product Owner role
Experience in the credit card or financial services industry
Curiosity and passion for learning about new technologies and
identifying ways to drive innovation
Self-aware and adaptable
Excellent analytical and presentation skills within all levels of
the organization. Effectively communicate and influence all
leadership levels of Synchrony and its partners
Strategic thinker with ability to develop and implement actionable
plans to drive business results
Strong project management experience with a record of delivering on
time and across functions
Strong digital proficiency, including launching new products and
capabilities and understanding of mobile devices and
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background
investigation and submit fingerprints as part of the onboarding
You must be able to satisfy the requirements of Section 19 of the
Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with
the company before they are eligible to post on other roles. Once
this new hire time in position requirement is met, the associate
will have a minimum 6 months' time in position before they can post
for future non-exempt roles. Employees, level 8 or greater, must
have at least 24 months' time in position before they can post. All
internal employees must have at least a "consistently meets
expectations" performance rating and have approval from your
manager to post (or the approval of your manager and HR if you
don't meet the time in position or performance requirement).
Legal authorization to work in the U.S. is required. We will not
sponsor individuals for employment visas, now or in the future, for
this job opening.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, or veteran
Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation
to qualified individuals with disabilities. Please tell us if you
require a reasonable accommodation to apply for a job or to perform
your job. Examples of reasonable accommodation include making a
change to the application process or work procedures, providing
documents in an alternate format, using a sign language
interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support
Line so that we can discuss your specific situation. We can be
reached at 1-866-301-5627. Representatives are available from 8am -
5pm Monday to Friday, Central Standard Time.
The salary range for this position is 75,000.00 - 150,000.00 USD
Salaries are adjusted according to market in CA and Metro NY and
some positions are bonus eligible.
Job Family Group:
Keywords: Synchrony Financial, Draper , AVP Digital Product Owner (Digital Payment and Wallet Solutions), Other , Draper, Utah
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