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Call Center Representative (Inbound Qualifier, $15

Location: Draper
Posted on: May 11, 2022

Job Description:

Job DescriptionCompany SummaryAt Apollo Health Group, our mission is to help healthcare providers understand more about their patients, while helping patients learn more about themselves. Apollo Health Group owns and operates a CAP and CLIA certified laboratory located in Baton Rouge, Louisiana. The lab specializes in next generation DNA genetic testing such as hereditary Cancer Genetic Screenings (CGX) and Pharmacogenetics Genetic Screening (PGX). These tests can help determine whether a person is at risk for life-threatening side effects or disease. Our vision is to be the trusted leader in promoting genomic sequencing to improve health outcomes. Our core values make us who we are, our company's genetic makeup: Ownership, Growth, Empathy, Integrity, Collaboration and Having FUN! We are passionate about providing an amazing workplace for our employees. To learn more about who we are and what we do, visit our website here.Responsibilities and Duties

  • Responsible for communicating with patients, gathering medical history and qualifying patients for services.
  • Communicating with patients to explain coverage of benefits and test information.
  • Maintains company database by entering important and sensitive information.
  • Build relationships and engage with patients, go the extra mile.
  • Meet personal and team qualitative requirements.
  • Comply with all applicable laws and regulations, including CLIA and HIPAA. Skills
    • Excellent interpersonal and communication skills
    • Excellent listening, transcribing, and self-review sills
    • Proficient technological skills
    • Committed to problem solvingRequirements
      • High school diploma
      • 1-2 years of call center representative experience preferredCompany Benefits and Perks
        • Health, Dental and Vision Insurance (full-time employees)
        • 401k
        • Tuition Reimbursement
        • Subsidized gym membership to the Treehouse Athletic Club
        • H.S.A. contributions and matching
        • Choose your pay frequency - Weekly or Semi-monthly
        • Generous time-off policy
        • No cost employee Genetic Testing
        • Food in the office (i.e. stocked break room, catered lunches, etc)
        • Company culture and company activities
        • Career growth opportunities
        • Apollo Health Group is an Equal Opportunity EmployerApollo Health Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment.

Keywords: APOLLO HEALTH GROUP, Draper , Call Center Representative (Inbound Qualifier, $15, Other , Draper, Utah

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