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Senior Production Coordinator

Company: UnitedHealth Group
Location: Draper
Posted on: November 25, 2022

Job Description:

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing -your life's best work.(sm) The Senior Production Coordinator is responsible for oversight and management of various products and services offered by the Communication Operations internal production team. This role will support steady-state workflow responsibilities, and will perform administrative functions such as reporting, data entry and inventory management. We are looking for a candidate that demonstrates the ability to self-manage and efficiently support multiple tasks at the same time. - Accuracy, communication, and attention to detail are also necessary key skills that will allow them to provide our business partners with flawless execution of the many services we offer. - This role requires a willingness to be a team player and the flexibility to take on new challenges with a positive attitude and collaborative mind-set. - Primary Responsibilities:

  • Lead resolution of workflow issues, drive implementation of new services and oversee daily production to verify that our team is meeting all SLA's, client requirements and performance guarantees
  • Responsible for completing all day-to-day production activities for projects and programs as assigned
  • Assists with maintaining up to date process documentation for all products and workflows they are assigned to support
  • Assists with scheduling meetings and other administrative tasks as assigned by manager
  • Materials ordering and inventory management activities as assigned
  • Provides assistance to other production team members as needed
  • Communicates workflow status through daily reporting and meetings with our business partners
  • Builds positive working relationships with peers and business partners to drive engagement and productivity
  • Assists team with training and related documentation as needed
  • Other duties and responsibilities as required
    You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
    • High-School Diploma or 4+ years of equivalent communications work experience
    • 2+ years of experince in a business or producation environment
    • 2+ years using business related software (MS Word, Excel, PowerPoint, pdf files, etc.) in a time sensitive production environment
    • 2+ years of experience demonstrating excellent verbal and written communication skills in a business environment
    • Must be able to lift up to 50lbs
    • Must have a flexible schedule and be available to work between the hours of 7am - 7pm, Monday-Friday and 7am - 3pm on Saturday
    • Full COVID-19 vaccination is an essential -job function -of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. -Candidates must be able to perform all essential job functions with or without reasonable accommodation. - -
      Preferred Qualifications:
      • 1+ years working in the healthcare industry demonstrating a basic understanding of the regulations associated with PHI documentation (Protected Health Information)
      • 1+ year of print, shipping, or mailroom production experience
      • 1+year experience updating or writing job-ads and workflow process document
      • 1+ year experience using the data merge functionality in MS Word
      • 1+ year of inventory management and/or placing orders through a web portal or directly with a supply vendor
        Soft Skills:
        • Must be willing to learn to use new software and take on new responsibilities to align with the changing demands of our internal production team
        • Excellent organizational skills and attention to detail
          To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment Careers with Optum. -Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do -your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group -is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO, #RED

Keywords: UnitedHealth Group, Draper , Senior Production Coordinator, Other , Draper, Utah

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