Contact Center Administrative Associate - Oct 2022 - April 2023

Company: Deer Valley Resort
Location: Draper
Posted on: November 25, 2022

Job Description:

Please note, this position is located at Deer Valley Resort in Park City, UT.
SeasonalClassic, consistent quality from a winning team!
Deer Valley Resort is nestled in the Wasatch Mountains of Utah, just 38 miles east of Salt Lake City International Airport, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Deer Valley Resort is home to a staff of over 2,800 wonderful individuals. Our staff consists of locals, transplants, and seasonal workers from all 50 states as well as international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! Find a great job at a resort that's not only one of the best in the world, it feels a lot like home (last year over 1,100 staff members celebrated their fifth season or more at Deer Valley).

• NEW! $20 per hour minimum starting wage for non-tipped position
• NEW! Financial wellness resources are available to our staff
• NEW! Tuition discount programs at University of Arizona Global Campus (UAGC) and Colorado State University (CSU Global)
• Healthcare options, vision and dental benefits are available for staff members
• 125(k) Cafeteria Plan, 401(k) Savings Plan, and optional life insurance are available
• A complimentary Employee Assistance Program is provided for staff members
• Ski perks include skiing up to seven days per week at Deer Valley Resort during non-holiday periods, friends and family ski discounts, free staff ski lessons and discounted rentals
• Free skiing or riding offered at Alterra Mountain Company-owned resorts (excluding CMH Heli-Skiing)
• Free skiing or riding are offered at select local Utah resorts
• Discounted lift ticket rates are available for staff members at Ikon Pass partner resorts (employee only)
• Subsidized meals at Employee Dining Rooms offered for staff while on shift
• Subsidized housing for seasonal full-time staff
• A variety of discounts are offered to staff members from a wide range of businesses, restaurants, shops and service providers in and around the Park City community
• Uniforms are provided for most positionsFULL TIME AND PART TIME POSITIONS AVAILABLEPurpose of Position:The Contact Center Administrative Associate will work closely with the Lodging Reservations department to maintain a high level of quality and accuracy. He or she will deliver guest satisfaction through excellent customer service by ensuring guest lodging reservations are accurate, providing reminders, and answering billing questions. This person must have excellent problem-solving skills and be able to apply sound judgment in decision-making.

Keywords: Deer Valley Resort, Draper , Contact Center Administrative Associate - Oct 2022 - April 2023, Other , Draper, Utah