DSS New Acct Specialist - A/R (Hybrid)

Company: LHM Dealerships
Location: Draper
Posted on: May 21, 2023

Job Description:

Join a Winning Team at Larry H. Miller Automotive GroupIf you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for individuals who want to grow within the company.Follow Larry H. Miller Dealerships on Facebook and LinkedIn to learn more about us and current open positions.BenefitsWe offer you and your family members a comprehensive benefits package including medical, vision, prescription drugs, dental, life and disability insurance, and a 401(k)-retirement plan.Health CarePaid Time offPaid Holidays401(k) PlanDental CareDisability InsuranceLife InsuranceFlexible Spending AccountEmployee Assistance ProgramEmployee DiscountsWellness ProgramPosition DescriptionThe New Account Specialist will be responsible for making daily collection efforts on all outstanding balances for parts and service wholesale accounts receivable. In addition, they will support the dealership parts/service personnel with customer related concerns and assist customers with billing inquiries or disputes.Essential Requirements Business to Business collection experience A solid understanding of the Accounts Receivable Function Excellent communication skills A general understanding and working knowledge of Microsoft Excel and OutlookEssential Responsibilities Collection Effortso Work a daily aging report to address all balances 60 to 120 days outstandingo Daily customer contact to determine status of paymento Input ongoing, detailed collection notes in ADP in the CCCA functiono Provide back up to cash application personnel for ACH and credit card payments Customer Assistanceo Assist customers with billing inquiries and account reconciliationo Assist customers with parts or service disputes, serve as contact between fixed operations personnel and customers to resolve issueso Provide requested copies for paymento Forward requests for account information change to credit desk Assist with Credit Managemento Immediately advise management of disconnected phone, constant busy or other concerns regarding customer contacto Immediately advise management of disputed billing or partial payment offers Credit Override Supporto Monitor credit override requests from Microsoft Outlook from parts and service personnel for assigned platform as per scheduleo Print request and back up information to present to AR manager or Director for override approval/denialo After manager/director has made a credit decision, access the COV function in ADP and perform the override or change the invoice to cash as per management approval.o Promptly reply to the email request with the necessary information Generate the first draft of the monthly AR report to include outstanding balances 60-120 days and provide a payment status of each Reprint past due invoices for the statement run Flag accounts in ADP for credit hold from Director/AR Manager generated monthly list Email COD removal request to Director/AR Manager and respond accordinglyRelationships Dealership Fixed Operations Managers and personnel CustomersOpportunities DSS AP Manager Other DSS supervisory/management positions

Keywords: LHM Dealerships, Draper , DSS New Acct Specialist - A/R (Hybrid), Other , Draper, Utah