Deer Valley Club Guest Services Agent - Winter 2021-22

Company: Deer Valley Resort
Location: Draper
Posted on: January 16, 2022

Job Description:

Description PURPOSE OF POSITION: - To ensure guest, owner and employee satisfaction -by fulfilling the Deer Valley Difference. - We provide customers with unparalleled attention to detail and a genuine pledge to service excellence.

Perks & Benefits:

Ski for Free, employee ski locker with ski in ski out access & parking while skiing!! , 401K, Health Insurance, Retail & Restaurant Discounts, and More!
SPECIFIC JOB REQUIREMENTS:

Exceptional administrative and organizational skills

Working knowledge of Deer Valley and -the Park City area

Ability to provide excellent and specialized customer service for owner/guest

Competent using the following computer software: internet based software programs, Microsoft outlook, excel, word and point of sale systems

Follow prescribed formats for writing documents and presenting information to others

Ability to handle cash transactions and balance accounts at the end of each shift

Perform multiple tasks and prioritize in order to meet changing job conditions

Ability to maintain composure under pressure

Recognize and initiate best hospitality practices; self-motivated, able to solve practical problems

JOB DUTIES AND RESPONSIBILITIES:

Check owner and guests in and out of The Deer Valley Club

Answer the phone in a professional manner

Help guests with directions, information and instructions

Concierge duties including making reservations for transportation, restaurants and activities

Assist guests with luggage

Grocery delivery to rooms

Settle guest balances upon departure

Handle cash and credit card transactions

Other duties and responsibilities as assigned

Requirements

Keywords: Deer Valley Resort, Draper , Deer Valley Club Guest Services Agent - Winter 2021-22, Sales , Draper, Utah